Refund policy

Last Updated: June 17, 2026

Overview

At Army Air Corps Plus, we take pride in the quality of our products and stand behind every order we fulfill. Most of our products are custom-made and printed on demand. Because of this, we have specific guidelines regarding returns, exchanges, and refunds. Please review this policy carefully before placing an order.

Made-to-Order Products

Many of our products are custom printed specifically for each customer after an order is placed. Due to the nature of these products, we do not accept returns or provide refunds for:

Change of mind
Buyer’s remorse
Incorrect size selected by the customer
Ordering the wrong product
Personal preferences after delivery

Please review all product details, descriptions, and sizing charts before completing your purchase.

Eligible Returns and Refunds

We will accept returns and provide a replacement or refund for the following situations:

Product arrived damaged during shipping
Product contains a manufacturing defect
Product received is significantly different from the item ordered
Incorrect item was shipped

Non-Eligible Returns

We do not accept returns or refunds for:

Incorrect size ordered by the customer
Normal color variations caused by screen settings
Sale, clearance, or discounted items
Requests submitted more than 30 days after delivery
Items returned without prior authorization

Return Request Period

You must contact us within 30 days of the delivery date to request a return, replacement, or refund. Requests made after 30 days may not be eligible for approval.

How to Request a Return

To start a return request:

Contact our support team and provide your order number.
Include clear photos showing the damage, defect, or issue.
Wait for return authorization instructions before sending any item back.

Please do not return products without prior approval.

Refunds

Once the returned item has been received and inspected, we will notify you regarding the status of your refund request.

If approved:

Refunds will be issued to the original payment method used for the purchase.
Processing times may vary depending on your bank or payment provider.
Most refunds are completed within 10 business days after approval.

Replacements and Exchanges

If your item arrives damaged, defective, or incorrect, we may provide a replacement at no additional cost.

Replacement requests must be submitted within the 30-day return period and supported with photographs of the issue.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Original shipping charges are non-refundable.
We recommend using a trackable shipping service for returned items.

Sale Items

Items purchased during sales, promotions, or clearance events are considered final sale and are not eligible for refunds unless they arrive damaged or defective.

Contact Information

If you have any questions regarding returns, refunds, exchanges, or damaged products, please contact us:

Army Air Corps Plus

📧 Email: ArmyAirCorpsPlusMIP@gmail.com
📞 Phone: (877) 329-1609
🌐 Website: armyaircorpsplus.com

Mailing Address:
American Enterprises, LLC
6921 Independence Pkwy #140
Plano, TX 75023
United States

CEO: Thomas Adkins